Start here · Essential guide
Ecommerce Fraud Explained
A plain map of the main fraud types that hit online sellers, including stolen cards, account takeover, refund abuse and scams, with warning signs for each.
Running It Safely
Fraud and Risk
Understanding fraud, chargebacks and keeping the store recoverable.
Account Takeover and Customer Password Safety
How shopper accounts get hijacked through reused passwords and phishing, and the practical steps a store can take to make takeovers harder and less damaging.
Backups and Recovery Planning
What an online store should back up, how often, where copies should live, and how to rehearse a restore so recovery works when something goes wrong.
Card Testing Attacks
How criminals use small checkout transactions to check stolen card numbers, what the attack looks like in a store, and general defenses that reduce the risk.
Chargebacks: Why They Happen and How to Respond
How card disputes work, why they cost sellers more than the sale itself, and which records tend to help when responding to a chargeback.
PCI Compliance in Plain Terms
A plain explanation of the card data security standard, who it applies to, and why most small stores meet it mainly through how their payment setup is built.
Phishing and Scams Aimed at Shop Owners
Common fake invoices, overpayment tricks and spoofed messages that target online sellers, with plain steps for verifying a request before acting on it.
Screening Suspicious Orders
Signals such as mismatched details that justify a closer look before shipping, how to review an order sensibly, and the cost of false alarms on real customers.
Two-Factor Authentication for Store Admins
Why protecting owner and staff logins matters for an online store, and a plain comparison of the kinds of second factor, from text codes to security keys.
Related topics
More in running it safely
Payments and Security Taking payments safely and protecting the store. Shipping and Rules Fulfillment, taxes and legal basics. Trends and Mobile Where online selling may be heading. Checkout and Payments Experience The final steps of the purchase, from forms to declined cards. Money and Legal Basics Bookkeeping, margins, policies and general legal groundwork.