Start here · Essential guide
The Future of Ecommerce: Trends and Predictions
A hedged, plain-language look at where online selling may be heading, from automation and omnichannel retail to privacy, trust and what small stores can do.
Running It Safely
Trends and Mobile
Where online selling may be heading.
Ecommerce Trends to Watch in the Next 5 Years
How to think about near-term ecommerce trends: a practical way to plan for the coming years and test new ideas before adopting them in your store.
Mobile Commerce: The Future of Ecommerce
How shopping on phones shapes the buying journey, from browsing and digital wallets to apps versus mobile websites, with a hedged view for small stores.
Related topics
More in running it safely
Payments and Security Taking payments safely and protecting the store. Shipping and Rules Fulfillment, taxes and legal basics. Checkout and Payments Experience The final steps of the purchase, from forms to declined cards. Money and Legal Basics Bookkeeping, margins, policies and general legal groundwork. Fraud and Risk Understanding fraud, chargebacks and keeping the store recoverable.